Spritz Return and Refund Policy

At Spritz, we strive to ensure that you are delighted with our products. Our return and refund policy is designed to be straightforward and customer-friendly, reflecting our commitment to your satisfaction.

Spritz Return and Refund Policy

Replacement and Refund within 14 Days

If you changed your mind about your Spritz purchase, you can request a replacement or refund under the following conditions:

- Time Frame: Requests must be made within 14 days of the purchase date.

- Condition: The product must be unused, and the can must remain sealed.

- Proof of Purchase: A valid receipt or proof of purchase is required.

- Shipping Fees: Please note that shipping fees are non-refundable.

To initiate a return or replacement, please contact our customer service team with your order details and reason for the return. Once approved, you will receive instructions on how to return the product to us.

Manufacturing Issues within 30 Days

We stand behind the quality of our products. If you experience any manufacturing issues, you can request a replacement or refund under the following conditions:

- Time Frame: Requests must be made within 30 days of the purchase date.

- Condition: The issue must be related to a manufacturing defect.

- Proof of Purchase: A valid receipt or proof of purchase is required.

To address a manufacturing issue, please contact our customer service team with a description of the problem and your order details. We will assess the issue and guide you through the next steps.

How to Contact Us for return or replacement

For all return and refund requests, please reach out to our customer service team at our social media pages or chat box in our website. Our team is available from 9 Am to 5 Pm to assist you with any inquiries.

Thank you for choosing Spritz. We value your business and are here to ensure you have a positive experience with our products. If you have any questions or need further assistance, don’t hesitate to get in touch.

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